Customer Personality Change & Reasons
Report type key: personality_customer_change_markdown
Configuration type: Personality
Group: Personality
Pseudonymous customer-level personality changes with reason codes, score movers, and history paths.
How to get it
- Create and save a Personality configuration.
- Enable: Personality family customers / customer change.
- Run the job and wait until completed.
- Open Reports (
/reports), select that job, and choose this type.
Markdown viewer: /markdown/JOB_ID/personality_customer_change_markdown
API: GET /reports/JOB_ID/personality_customer_change_markdown
The family was off, mappings were incomplete, or the step failed. Check job logs and Analysis & LLM. Skipped Financial KPIs mean unmapped fields, not zeros.
How to read
Reason codes explain why a label moved. Magnitudes are in the notebook and JSON.
Companion artifacts
| Key | Artifact |
|---|---|
personality_customer_change_markdown | Markdown report |
personality_customer_change_notebook | Jupyter notebook |
Markdown, notebook, and graphs for the same family usually land together. JSON feeds Analysis Insights.
Related
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